Here’s What Some of Our Other Satisfied Clients Are Saying About Us…
Helpful and Easy … “Everyone was helpful and made this process very easy! Thank you.”
Theresa Blanke, Fullerton
Extremely Professional… “My claim was processed in an extremely quick manner. Everyone was extremely professional and courteous.”
Anne Marie A. Shultz, Costa Mesa
Always Expedient … “As always – expedient, efficient, and fair”
Gary Nedeau, Chino Hills
Expect Nothing Less…“Summer Group Office Staff was very helpful even though another company was liable for damages! I have come to expect nothing less from my agents.”
Flora M. Hickman, Whittier
Everyone Happy … “Everyone was happy with the settlement!”
Joseph Lima, San Dimas
Courteous, Caring, AND Helpful “As always, you guys are courteous, caring, and helpful. I appreciate everything. You are all fast and efficient.”
Phyllis Gruntz, Corona
QUICK, Even on a Holiday Weekend …“Everything was handled quickly and efficiently even though it was a holiday weekend”
Anita Castruita, Hacienda Heights
Prompt & Easy …“It was fast and easy. Everything was taken care in a prompt and timely manner”
Nancy Arredondo, Rosemead
Our Company is Reassured “Insurance certificates are always sent out immediately upon request. It’s reassuring to know that we have the Summer Group to address all our insurance needs.”
R. Walker Electric Corp, San Juan Capistrano
Summer Group Backs Us Up…“We feel secure having Summer Group back us up if anything were to happen. We also like the friendly service and honesty.”
Digital Life Graphics, Los Angeles
Smooth Process… “Everything went very smoothly from calling in claim, taking car to get repaired, and my rental car. Thank you.”
Steve Real y Vasquez, Menifee
Absolutely Great…“Heather was absolutely great. I’m sure your company is very happy to have her. She really serviced us well- professional and caring.”
Linda Schellenberg, Pleasanton
Quick & Kind …“I was surprised at how quickly and kindly I was treated!”
James Conrad, La Verne
Professional All Steps of the Way… “All steps of the claim process were done both on a timely and professional manner.”
Adam Casas, Whittier
Great Experience During a Rough Time …“My son had to be transferred by ambulance to the hospital. The reps were so nice and thoughtful during the process. We got our rental the same day and had our car back from the repair shop in 13 days. Great experience, even though the accident was not.”
Jason Davis, Pico Rivera
THIS is what I call ‘Team Work!’... “This is what I call “team work.” Everyone at Summer Group was so helpful and professional. They all worked to assist me in my son’s accident, very impressed & very happy & most of all very proud to belong with the Summer Group. You guys rocked!”
Blanca Vergara, Whittier
Life-long Client … “I was extremely pleased with the professionalism I received by the Summer Group and Mercury Insurance. My claim was opened and closed in a matter of 72 hours – Amazing! I will remain a customer as long as I own vehicles & a home.”
Rosie Ramos, Whittier
Reassuring During 1st Accident … “Pamela Lewis was outstanding during my first car accident. I was so upset about the whole situation and she was calm, kind and reassuring. I’m grateful that she made my bad experience better!”
Susan Thomas, Los Angeles
Polite & Professional ….“EVERYONE I spoke with was polite and professional.”
Burton G. Hall, Whittier
“Easy as 1-2-3” … “Thank you Summer Group for your help. I had a very professional experience. It was easy as 1-2-3.”
Ronnie Palma, Venice
Saving THOUSANDS of Dollars …“As a new member to the group, Heather’s helpfulness and expertise saved me thousands of dollars.”
Irma Valdivia, La Habra
Couldn’t Be Happier … “The people I had contact with were very helpful and knowledgeable. I couldn’t be happier”
Jack Eades, Walnut
Very Prompt … “Very Prompt service. When I called in I was driving, so I did not write any information down. To my surprise, Yvette Arellanes emailed me the claim information. Thank you, Summer Group!”
Karla Gonzalez, Montclair
Pain Free… “It was easy and relatively pain-free! Everyone was helpful.”
Terry Morvan, La Habra Heights
Prompt & Polite … “Everyone we dealt with was prompt and polite.”
William Beckham, Garden Grove
Painlessly Impressed… “I was very impressed on how quickly & efficiently my claim was processed. The representatives I spoke with made everything painless and I was happy they didn’t treat me like just another person who crashed.”
John Mitchell, Walnut
Clearly Satisfied…”Even though the accident was not my fault, the representatives explained everything clearly and I am very satisfied with the results.”
Oswald Fernandez, Torrance.
Very Pleased… “I was very pleased with how quickly the claim was paid.”
Sandy Knapp, Rancho Cucamonga
On Time… “Very helpful and on time. Excellent service.”
Wajdi Khatib, Whittier
Recommend to Everyone …“Everyone was so kind and understanding. I recommend this agency everyone.”
Judith White, Corona
Painless Process … “Everyone was very friendly and helpful. They all made the entire process painless. The repair shop did an excellent job. Everyone went above and beyond what I expected. Very pleased.”
Anna Brellenthin, Fontana
Everyone and Everything GREAT ... “Everyone was great and everything was resolved fast. Thank you.”
Veronica J. Hernandez, Whittier
Quick & Great … “Quick repairs. My vehicle’s paint job was GREAT!”
Michael Benavidez, Downey
All Around Great … “I had a great experience from the phone call, to making the claim, to getting my car fixed. Thank you!”
Maria Munoz, La Habra
Unfortunate Situation Turned Positive …Quick, fair, and professional – a good experience during an unfortunate situation.”
Raymond Garcia Jr., Pico Rivera
Quickly Handled … “My claim was handled quickly and my vehicle was repaired within a week.”
Jeffrey Honeycutt, Whittier
Well Done… “Well Done – Service and Attention!”
Ruben Mendoza, Norwalk
The Meaning of Customer Service… “Heather was so helpful with our needs. She made the experience so easy. She really knows the meaning of customer service. Client for life”
Julie Alvarino, Fullerton
Always Pleasant … “Our experience with the Summer Group has always been very pleasant even during such a time as this.”
Sophia Arevalo, Whittier
Fast and Friendly … “Very happy with all service provided. Fast and very, very friendly. Thank you all.”
Elia Arias, Whittier
Positive Experience… “Heather Weyers has been very helpful and friendly. She has made my experience with The Summer Group very positive.”
Raquel Alva, Hacienda Heights
Appreciated…. “I really appreciated the prompt and courteous customer service.”
Anne Marie Schultz, Costa Mesa
Always a Pleasure … “The follow through and friendliness: Always a pleasure to talk to Jeanne.”
Karen Brouwer, La Mirada
Certainly Non-Stressful … “My experience was certainly non stressful and a big relief.”
Willy Reich, La Mirada
Patronage since ’78 … “Our car looked even newer than when we purchased it! I have always appreciated the prompt, courteous, and considerate manner we have experienced. We have kept this insurance since 1978 and will continue to do so. I recommend you often. Great job!”
Rodney Collier, La Mirada
Promptly Handled… “Everything was handled very promptly. I truly appreciate everyone’s help in the matter.”
Lisa Rogers, Wildomar
Always Honest… “Lindsey is the agent I have dealt with. She has always returned messages promptly and when she didn't know the answers to my questions, always let me know and then went and found the answers. I truly appreciate her honesty and helpfulness.”
Dona Henderson, Hacienda Heights
Always Looking Out For Me… “Yvette Arellanes is a wonderful agent and very helpful! She is super nice and is always looking out to get the most savings for me. I refer her to all my friends and family. I’m lucky to have found her as my agent!”
Lindsay Tippins, Corona
Easy and Stress Free… “I love that I can get so much taken care of via email, and that the responses to my emails are so quick! I really appreciate that. I have been dealing with Marcelo to add a new vehicle to my policy, and the whole thing has been so easy and stress free!”
Jamie Jost, Buena Park
Friendly and Helpful… “Very nice, friendly, and helpful. I felt good and was not worried about anything.”
Anna Nevarez, Norwalk
Prompt Settlement … “I appreciate the prompt settlement!”
James Conrad, La Verne
Extremely Knowledgeable … “Very prompt response. Extremely knowledgeable about our coverages. Did well on following up with claim.”
Shiela Tandy, Fontana
Easy Process … “Very smooth. Easy process. Fast.”
Virginia Miranda, Whittier
Awesome from the 1st Call … “From the 1st call, Lindsey was awesome and very helpful. Claim was processed in a very timely manner. Thanks, Summer Group!”
Tim Porras, Norco
Helpful Agents…“All the agents I dealt with were very helpful. They helped me track down the auction which my totaled car was being sold for parts. I was able to retrieve my iPod that I had accidentally left in the car, weeks after the accident! Very appreciated!”
Neal Coyle, Brea
Very Happy … “Very happy with the Summer Group / Mercury Insurance.”
Andrew Argott, Montebello
Prompt Attention … “We were very pleased with the prompt attention that was given to our particular problem. Pleasant and very professional.”
Joseph Lima, San Dimas
Thoroughly Explained … “My agent, Jeanne Legarski, provided good communication. She explained everything thoroughly with quick service.”
Tanya Bustin, Rancho Cucamonga
Courteous and Precise …“My agent was courteous, precise, and did not take too much time collecting the accident information.”
Peter Do, La Habra
Amazingly Painless … “Jeanne Legarski is amazing! She made getting car insurance quick, easy, and painless!”
Lisa Jandug, Covina
Unbelievably Impressive … “I really can’t believe how quickly the Summer Group responded and I was thoroughly impressed with their kindness and help. They made me confident that everything would be taken care of. I never even had a chance to ask a question because they explained everything so clearly. Thank you!”
Steve Hernandez, La Mirada
Very Satisfied … “I was very satisfied with my claim experience.”
Laura Fabian, Lomita
Very Painless …“It was very painless. Thank you for taking care of us!”
Indru Vaswani, Thousand Oaks
Answered All My Questions…“My rep was prompt and took the time to answer all of my questions. I never felt like she as in a rush to get off the phone.”
Joey Ortega, San Dimas
Fast and Easy…“Everything was fast and easy. Everything was explained clearly.”
Maria G. Gonzalez, Whittier
Above and Beyond… “My claim rep was very helpful. She went above and beyond.”
Marlene Kalpakian, Whittier
…I’ve always been treated like family. “I’ve been with Gerald longer than I’ve been with my wife, that doesn’t sound good?!?! What I am trying to say is I have never had any reason to jump ship. I met Gerald & Lisa Reed in 1986 where we both owned our first homes. Since then I’ve always been treated like family. My wife and I not only have our cars and motorcycles insured with The Summer Group, but home & health insurance also. Hum?!? I think my cat and dog have a policy with Gerald! I’ve sent every friend and business acquaintance through the years to Gerald, all have been extremely happy. Now that I think about it, I should be on his payroll. All kidding aside, great service, diversified products, competitive pricing, and let’s not forget the family touch!!”
Dan Moniz, Corona, CA
…can do attitude. “The Summer Group has written my insurance coverage for two decades and as a business person, I am very pleased with their performance. On the occasions where I have needed their service and advice, Gerald Reed and his highly competent staff have responded quickly and efficiently. I personally can and do recommend this firm to my clients and friends with a strong confidence of their professionalism and a “can do” attitude to respond to any situation and to provide the correct coverage for anyone’s needs.”
Bob Smith, San Juan Capistrano, CA
Great Service. “Great Service!!! Very efficient and professional!”
Olga Lemeni- Abamex Auction Co, San Diego, CA
…customer service and the convenience of one-stop shopping. “Extremely responsive and very thorough. I initially reached out to The Summer Group Agency for just one line of insurance, but due to their price structure, customer service and the convenience of one-stop shopping, I now receive four different types of insurance through this agency.”
Curt Caspersen, San Diego, CA
They actually care about what’s best for your personal needs. “The Summer Group is not an agency that is in it for itself. They care about what’s actually best for your personal needs. They provide the best customer service and make sure all your questions get answered with honesty. Why would I go anywhere else?”
Yvette Arellanes, Chino Hills, CA
Great help with my teenage drivers! “Great help with my teenage drivers! Alicia answered all my questions and was very professional and friendly. Thank you.”
Laura Casas, Whittier, CA
I’ll never forget that! “Very efficient, friendly & above all caring. Keep up the great work Scott. You were there for me when I desperately needed to find auto insurance coverage. You came in on a Saturday on your day off & met with me to start my insurance coverage within 24 hours. I’ll never forget that. Thanks for everything.
Pradip Patel, Brea, CA
Helpful in explaining coverage’s… “Alicia has been very helpful in explaining coverage’s and answering my questions pertaining to my insurance needs! Alicia is an asset to your company; she is a personable and professional individual.
James Bangar, Whittier, CA
Other insurance companies talk about customer service, but The Summer Group walks the walk! “My experience with The Summer Group Agency and in particular, Cecilia, has been wonderful. Cecilia is a real professional who not only manages our accounts, but was also there for us when we had an accident. We were very pleased with the assistance we got from Cecilia in getting our claim filed, settled, car repaired and life back in order. Other insurance companies talk about customer service, but The Summer Group walks the walk. Thank you and thanks Cecilia.
Thomas Gaulin, Chino Hills, CA
Highly recommend The Summer Group. “We recently switched to The Summer Group and Cecilia have been wonderful in accommodating all of our business and personal insurance needs. She always goes out of her way to ensure that we receive all paperwork, and has gone that extra mile to make sure that we are happy customers! Highly recommend The Summer Group. Love the convenience of working with you all.
Larry & Kane Kelley, Kelley’s Steam, La Habra Hts., CA
“As always Mercury & The Summer Group were awesome!”
Alicia Broussard, Rancho Cucamonga
“The service was incredible. My daughter’s needed to be replaced after the accident. The insurance representative looked my car seat up online and cut me a check on the spot. I was not expecting that and could not believe how easy the entire process was.”
Meliza Hernandez, Duarte
“Excellent, quick response. Getting into an accident is not a happy experience but it is so helpful when your insurance is quick to respond!”
Cathy Addcox, Whittier
“Everyone was courteous and helpful from intake, down to car dealer and car rental. My car was repaired in 3 days and I am very happy! Thank you Mercury! Thank you Summer Group!”
Diana Pantoja, Whittier
“The Summer Group Insurance were very helpful and informative, and responsed quickly!”
Olivia Gonzales, Los Angeles
“The most helpful and professional and really enjoy being part of The Summer Group family. The best!!”
Emad Kalta, Hacienda Heights
“The claim was handled quick & great!”
Carlos Frontera, La Habra
“After the accident I thought it would be a battle to get a fair settlement for repairs and take forever. That was not the case at all. The Summer Group took care of everything no hassle fast settlement and repair was awesome!” Thank you!!
Mike Rush, La Mirada
“Smooth and Fast!”
Roger Graham, Spring Valley Lake
“We originally started with Mercury/The Summer Grouop for your low prices. We had two teen age drivers. We have stayed because of your awesome service. Have recommended to our friends!!”
John Lyon, Walnut
“Everything went smoothly. I was somewhat upset because I damaged my wife’s car!”
James Lockhart, La Habra
“Quick response made it easy”
Edward Medel, Brea
“Painless”
Sam Seggman, Corona
“Very comfortable speaking with the representative at The Summer Group Insurance”
Miriam Rubalcava, Whittier
“I was sent to a repair shop right away. The information Mercury gave me to choose the repair shop was useful. You make everything so much easier.”
Maria, Ortiz, Whittier
“Everyone at The Summer Group was very helpful and friendly.”
Loretta Bosque, La Habra
“Called Insurance Company. They referred me to claims, they asked me questions about my accident. Then sent me to Caliber Collision, then called Enterprise Rental Car to rent a car. My truck was fixed in about a week. It look brand new!”
Paul Delgado, Whittier
“No problems, representatives were very friendly, helpful and polite.”
Oswald Fernandez, Torrance
I have recommended her to many …“Lindsey Kight, my agent, is phenominal. She quickly responded to my emails and gave superb customer service. I have recommended her to many!”
Lana Privette, Yorba Linda
I am 100% satisfied… “Everything was handled quickly and politely. I am 100% satisfied with your excellent service. Thank you for being there again for us.”
Jeff Sanders, Chino
Great and Great again… “ Summer Group is great and has great service”
Danny Villanueva, Pico Rivera
Fast Service… “Lindsey always answers my questions really fast. I don’t need to wait days for an answer.”
Veronica Hernandez, Whittier
Speedy Service… “No one wants to be in an accident, my husband & I were very pleased with the speedy service and communication and efficiency of processing everything. Thank you so much!”
Leslie Shires, Chino
100% Satisfied… “Great service, cheap insurance, 100% satisfied. Nice staff, any time answers, knowledgeable agency”
Andy Bhayani, Artesia
“Excellent service from all parties involved. Insurance company and auto body repair”
Margaret Sanders, Placentia
I was very pleased… “I was very pleased with the help I received rregarding this matter. Mercury was very prompt in returning my calls.”
Karen Frisbie, Norwalk
“My car was a total loss and the agents I dealt with were courteous and helpful.
Tyler Hernandez, La Habra CA.
Smooth and no headaches… “I thought I was going to have problems, but it was smooth and no headaches. It was Great!”
Anna Masqueda, Santa Fe Springs
A Job well done!... Every person that I dealt with both personally and professionally was outstanding! I really appreciate the “Team Effort” and instantaneous customer support. Jeannie and her whole team all deserve a real bit of compensation from the corporate office for a job well done.”
Gerome Spulecki, Lakewood CA
“Yvette A. was extremely helpful & polite.”
Robert Meza, Ontario CA
I was in good hands… “Overall experience was good. Everyone did their part to reassure me that I was in good hand and my claim was going to be taken care of at a reasonable pace because the other party was not cooperating.”
Jimmy Guerrero, Whittier CA.
“Very efficient, knowledgeable, helpful and friendly. Easy to do business with.
Valerie McDonald, Santa Ana, CA.
“It was smooth and I like that the good news was that the other person who hit me accepted all liabilities. So no problems, Thank Goodness.”
Debra Hayatian, Whittier CA.
“Your help was truly appreciated”
Trent Noller, Brea CA.
| 
